- OperatorGeolen Tech Ltd.
- Established2023
- CurrenciesUSD, AUD, EUR
- Support24/7 live chat, email & phone
How to get in touch
For assistance, contact Mr O Casino by email at support@mro-casino.best. Please use the email address connected to your account where possible, so the support team can locate your details and provide relevant guidance. Do not send your password, payment card security code or other sensitive security information by email.
To help us handle your request efficiently, include your account email address or username, a short description of the issue and screenshots if relevant. Screenshots can be useful for showing error messages or payment and website problems, but remove any unnecessary personal or financial information before sending them.
Common reasons to contact support
- Account access, profile details and verification questions
- Deposit or withdrawal enquiries
- Questions about bonus terms and eligibility
- Technical problems, error messages or website access
- Responsible gambling requests, including help reviewing your play or account options
Please send one clear message for each issue where possible and keep any relevant reference information available. The support team may need to ask follow-up questions before resolving a request. Replies are usually provided within 24 hours, but some enquiries may take longer to review. If your request concerns responsible gambling, state this clearly in your message so it can be treated appropriately.
