Cookies Policy | Mr O Casino

1. What are cookies?

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember certain information and provide a more consistent experience. A cookie normally contains information that helps the website understand how the device is being used, but it does not usually contain information that directly identifies you on its own.

Cookies may be set by Mr O Casino, known as first-party cookies, or by another service provider working with us, known as third-party cookies. Similar technologies may include pixels, tags, software development kits, local storage and other tools that collect or store information on a device. For convenience, this policy uses the word cookies to refer to cookies and similar technologies.

Some cookies remain on your device only while your browser is open. These are often called session cookies and are normally deleted when the browsing session ends. Other cookies remain for a set period or until you remove them. These are often called persistent cookies and may help remember your preferences when you return to the website.

Cookies do not give us access to your device or to information beyond the data that you choose to share through your browser and website use. You can normally control or delete cookies through your browser settings. However, disabling some cookies may affect the availability, security or performance of parts of the website.

2. How Mr O Casino uses cookies

Mr O Casino may use cookies for several purposes connected with providing and improving its website and online gambling services. The cookies used may vary depending on the page you visit, the features you use, your device and the consent choices available in the cookie banner or preference tool. We aim to use information collected through cookies in a reasonable and transparent way.

Strictly necessary cookies

Strictly necessary cookies support core website functions. They may help with account access, session management, security checks, fraud prevention, responsible access controls, navigation and the safe operation of interactive features. Without these cookies, some services may not work correctly. These cookies are generally used because they are necessary to provide a service you have requested or to support the secure operation of the website.

Preference and functionality cookies

Preference cookies may remember choices such as language, region, display settings or other options that make the website easier to use. Functionality cookies can help provide features you have requested and reduce the need to enter the same information repeatedly. If you reject these cookies, the website may still be available, but some preferences may not be remembered and certain features may operate differently.

Analytics and performance cookies

Analytics cookies may collect information about how visitors use the website, including which pages are viewed, how visitors move through the site, whether pages load correctly and whether certain features are used. This information may be combined or reported in a way that does not directly identify an individual. It can help us understand website performance, identify technical issues and improve the design, content and usability of our services.

Security and fraud prevention technologies

Cookies and related technologies may support security monitoring, account protection, fraud detection and the prevention of unauthorised activity. They may help identify unusual behaviour, protect login sessions and support checks designed to keep the platform and its users safer. Some of these technologies may be necessary for the provision of gambling-related services and may not be available for optional rejection.

Marketing and advertising cookies

Where permitted and where appropriate consent has been provided, marketing cookies may help us or our service providers understand the effectiveness of advertising, measure visits from campaigns and present information that is more relevant to your interests. These cookies may also be used to limit repeated advertisements or understand whether an advertisement has been viewed or interacted with. You can usually reject optional marketing cookies without affecting essential website functions.

3. Third-party services and information sharing

We may use selected third-party service providers to support website hosting, security, analytics, communications, payment-related functions, customer support, advertising measurement or other operational services. These providers may place or access cookies and similar technologies on our behalf, or may process information collected through their own technologies. Their use of information may be subject to their own privacy policies and terms.

Information collected through cookies may include an IP address, device type, browser type, operating system, approximate location, pages visited, links selected, session times and technical information about how the website is used. Depending on the cookie and the service involved, this information may be linked with account, transaction or other information that you provide to us. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.

Cookies are not used to bypass responsible gambling controls or to encourage gambling that is unsuitable for you. Information collected through the website may be used for security, compliance, account administration and responsible gambling purposes where permitted or required. We may also retain relevant records where necessary to meet legal, regulatory, dispute resolution, security or operational requirements.

Cookies may help keep your account and browsing session secure.
Analytics information may be used in aggregated or de-identified reports.
Optional marketing cookies may be controlled through the consent tool or your browser.
Third-party providers may process information in accordance with their own policies.
Cookie information may be disclosed where required by law or necessary to protect users, the website or our rights.

Some service providers may process information outside Australia, depending on the technology and arrangements used. Where personal information is handled by another organisation, appropriate contractual, technical or administrative measures may be used where required. You should review the relevant privacy information provided by third-party services if you want to understand their practices in more detail.

4. Your choices and managing cookies

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject optional cookies or choose between different categories. Your choices may be stored in a cookie so that the preference tool does not ask you again each time you visit. Strictly necessary cookies may continue to operate because they are needed for the website to function securely.

You can also manage cookies through the settings of your web browser. Most browsers allow you to view stored cookies, block some or all cookies, delete existing cookies or receive a warning before a cookie is placed. The method differs between browsers and devices, so you should check the relevant help information for your browser. If you use more than one browser or device, you may need to set your preferences separately on each one.

Open your browser or device privacy settings.
Find the section relating to cookies, website data or tracking technologies.
Choose whether to allow, block or delete cookies.
Review the result by returning to the website and checking whether the required features remain available.

Blocking or deleting cookies may log you out, remove saved preferences, prevent certain pages from working, affect security checks or reduce the performance of interactive services. If you disable all cookies, you may not be able to access or use some account or gambling functions. Browser-based privacy signals may also affect how optional cookies are handled, depending on the technology and settings in use.

Consent and withdrawal

Where consent is required, you may provide it through the cookie banner or preference tool. You may be able to withdraw or change consent at any time by reopening the preference tool or adjusting your browser settings. Withdrawing consent does not affect processing that occurred before your choice was changed. It also does not necessarily remove information already collected or prevent cookies that are strictly necessary for the website to operate.

Changes to this policy

We may update this Cookies Policy when our website, technology, service providers, legal obligations or cookie practices change. The updated version will be made available on this page, together with an updated review date where appropriate. You should check this page from time to time so that you understand how cookies are used. Continued use of the website after an update may be subject to the revised policy, while consent choices may be requested again where required.

Questions and privacy requests

If you have a question about cookies, wish to understand how your information is used or want to make a privacy request, please use the contact method made available through the Mr O Casino website. Do not include passwords, payment card details or other sensitive information in an initial enquiry unless it is specifically requested through a secure process. Further information about access, correction, complaints and other privacy rights is set out in our Privacy Policy.